WHAT IS YOUR SHIPPING POLICY?
FOR PRINTS The most cost-effective shipping carrier is chosen based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES are calculated based on your cart total as follows:
|Cart Total From||To||Standard Shipping*||2-Day Shipping*||Overnight Shipping*||International Shipping Charge*||HI &AK Standard Shipping||HI &AK 2-Day Shipping||HI &AK Overnight Shipping|
** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see Crate and Freight shipping policies below for more information.
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
- Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
- Crate for MetalPrints over 40x60 $20.00 (required)
Products over 40" long that are shipped flat may require freight shipping,
Freight quotes can be provided for these orders. Please allow additional time for the quote and freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
APO shipping is charged full cost and sent via USPS.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
Not responsible for duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact firstname.lastname@example.org with the details of what will be in the order and the address it will be shipped to.
|Cart Weight||Ground Shipping||Expedited 2 Day Shipping|
|Up to 5LBs||$ 9.95||$19.95|
|5 - 10 LBs||$15.95||$29.95|
|15 LB +||$29.95||$49.95|
(Please note these are only examples and not actual shipping prices according to weight)
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
I want you to be happy with the art that
you've purchased and have thus invested in tools on this site to help
you see how the art will look in your actual space by using the "Live
Preview" tool as well as the "Wall Preview" tool you will find on each
product page. Please make sure to use either a smartphone or tablet with
Live Preview (Augmented Reality) in order to see the artwork in your
specific space. See the image below to find those features
- Because no returns accepted; all sales are FINAL except damaged goods.
- The utmost to done to ensure that your prints are packaged carefully and arrive safely at their destination.
- If your prints arrive damaged, please keep all packaging and contact me email@example.com with your order number for further instructions.
CAN I CANCEL MY ORDER?
All print sales are final. Please contact firstname.lastname@example.org as soon as possible if you need to cancel your order.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please email email@example.com
WHO TO CONTACT?
You can reach out at any time by email at firstname.lastname@example.org
HOW CAN I KEEP UP WITH YOUR NEW WORK?
Best and easiest way to keep up with my new work is to sign up for me newsletter. You can follow me on social media as well.